Last updated 06 May 2026 · plain-English where the law allows.
Alchemetry Group Pty Ltd ("we", "us") is an Australian company based in Sydney, NSW. We operate alchemetry.studio and the Alchemetry Complete Business System.
Contact: hello@alchemetry.studio.
Account data: name, email, billing address, business details. Operational data: tools you use, content you upload, automation logs. Site analytics: aggregated usage, no third-party trackers, no advertising pixels.
To run your subscription, deliver the website/CRM/app, provide support, and improve the product. We do not sell or rent your data. Ever.
Your data is hosted in Australia for AU customers, the EU for EU customers, and the US otherwise — selected at signup. CRM data follows the same regional rule.
We comply with the Australian Privacy Principles (APPs). You can request access, correction or deletion at any time by emailing privacy@alchemetry.studio.
EU users have the right to access, rectify, erase, restrict processing, and data portability. Full CSV export is built into the product.
We use a single first-party cookie for session continuity. No advertising, retargeting, or analytics cookies of any kind.
Encryption at rest (AES-256) and in transit (TLS 1.3). Quarterly third-party penetration testing. Incident reporting within 72 hours per APP 11.
Material changes are emailed to all members 30 days before they take effect. The full revision history is public on our GitHub.